Wednesday, February 6, 2008

Packed up the engine stand from harbor freight for return today






So... I have this engine stand which I purchased in anticipation of pulling the engine on the cougar and doing some cleanup on it and the tranny.




Here's the deal though, I ordered it from harbor freight...and well buyer beware with them. The stupid thing was missing a bunch of pieces. I thought 'no big deal, I'll just have them send out the replacement parts'.

So in August, I sent an email, and they indicated it would take 'six to eight weeks' I figured that was fine, as I'm not exactly moving fast on this thing anyway, and I didn't wan to deal with taking the thing apart to ship out.

So I checked in at 6 weeks to see what the ETA was, and the response I got was that the parts were 'ordered, and I should wait until the 8 weeks had elapsed.

So, october rolled around, and still no parts. I emailed again to check the status and the answer I get is '6 to 8 weeks'. ???? I'm wondering if the parts are ordered at all. I give the benefit of the doubt, and ask for additional informatioon. apparently there is no way for them to know when parts will go out to me...they are ordered from 'overseas' no kidding.

I wait another six weeks, and check in again. The response I get is 'it should take 6 to 8 weeks. at this point it's been 14 weeks from the parts request, and 16 from the purchase of the item.

Okay, I'll take the darn thing apart and send it back. What a pain in the rear. I've been pretty busy, and taking this deal apart and packing it back up is not exactly at the top of the list.



Finally I'm getting around to taking care of this thing. Hopefully the replacement will ship within 6 to 8 weeks and won't be missing any more parts.






Given that it's winter now, it's not like I'm going to be taking the engine out of the car until summer again anyway.
Anyway, what a pain in the rear. Took two evenings to break down the stand and pack it up into boxes.
Okay, next post will be 'Heater Part Two'

1 comment:

Nicola said...

bastards. this is why i try to recycle the harbor freight catalogs before you even see them. too darn tempting at their prices.